Refund Policy

Our standard returns policy is 35 days. This applies to both online and in-store purchases, except Sale items. You have 14 days to return Sale items bought online, unless otherwise stated; exclusions apply.Please note we do not accept returns outside of the dates stated in our returns policy, above.If all the items in your basket are Sale items and you opt to collect them from a store, in most cases you will not be able to return by post. You can, however, return these to any store free of charge.Clothing or homeware items bought at our main clothing and home stores can only be returned at our main clothing and home stores. Outlet items bought in our Outlet stores, can also only be returned to our outlet stores. This means that they also cannot be returned